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PRIVACY POLICY (GDPR)

NITRIL.LU – HOFFMANN GROUP (LUXEMBOURG)

Last updated: March 2026

1. Introduction

This Privacy Policy explains how Nitril.lu, operated by Hoffmann Group, collects, uses, and protects personal data when customers visit or make purchases on the website.

Hoffmann Group is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Luxembourg data protection laws.

Article 2 – Company Information

The website www.nitril.lu is operated by:

Hoffmann Group
21, rue Clairefontaine
L-9220 Diekirch
Luxembourg

Storage & logistics:
29, rue des Romains
L-8041 Strassen
Luxembourg

RCS Luxembourg: B216070
Phone: +352 20 30 22 00
Email: nitril@hoffmanngroup.lu

3. Personal Data We Collect

When using our website, we may collect the following information:

Personal identification data

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Order information

  • Purchased products

  • Order history

  • Payment information (processed securely through payment providers)

Technical data

  • IP address

  • Browser type

  • Device information

  • Website usage data

4. How We Use Your Data

Your personal data is used for the following purposes:

  • Processing and delivering orders

  • Managing customer accounts

  • Providing customer support

  • Improving the website and services

  • Fraud prevention

  • Meeting legal and regulatory obligations

5. Payment Information

Payments on the website are processed by secure third-party payment providers.

Hoffmann Group does not store credit card information.

Payment providers may process your personal data according to their own privacy policies.

6. Sharing of Data

Your personal data may be shared only when necessary with:

  • payment providers

  • delivery companies

  • IT service providers

  • legal authorities when required by law

Your data will never be sold to third parties.

7. Data Retention

Personal data is stored only for the time necessary to:

  • process orders

  • comply with accounting obligations

  • meet legal requirements

After this period, data will be securely deleted or anonymized.

8. Your Rights

Under the GDPR, you have the right to:

  • access your personal data

  • correct inaccurate information

  • request deletion of your data

  • restrict processing

  • object to certain uses of your data

  • request data portability

To exercise your rights, contact us at:

nitril@hoffmanngroup.lu

9. Cookies

The website may use cookies to improve user experience and analyze website traffic.

Cookies may include:

  • essential website cookies

  • analytics cookies

  • shopping cart cookies

Users may manage cookie settings through their browser.

10. Security

Hoffmann Group implements appropriate technical and organizational measures to protect personal data from:

  • unauthorized access

  • loss or destruction

  • misuse

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